Terms of Service

1. Overview

This website is operated by Changsha Liuyang Taze Electronic Trading Co., Ltd. under the brand name HomeMoro.

Throughout this website, the terms “we,” “us,” and “our” refer to HomeMoro.

These Terms of Service govern your use of our website, products, and services. By accessing our website or placing an order, you agree to these terms.

Please read these terms carefully before using our website.

2. Website Use

By using this website, you agree to provide accurate and complete information when placing orders or contacting customer support.

You agree not to:

• Use the website for unlawful or fraudulent purposes.

• Provide false or misleading information.

• Attempt to interfere with website security or functionality.

• Copy, reproduce, or distribute website content without authorization.

• Engage in activities that violate applicable laws or the rights of others.

We reserve the right to restrict access to our services when necessary to address suspected misuse or unlawful activity.

3. Products and Availability

HomeMoro offers household essentials, home organization products, cleaning accessories, and other everyday-use items.

We aim to provide accurate product descriptions, specifications, images, and pricing information.

Product colors and appearance may vary slightly due to screen settings, lighting, or manufacturing differences.

All products are subject to availability. We may update product information, modify our selection, or discontinue products when necessary.

4. Pricing and Payments

Product prices are displayed on our website and are subject to change without prior notice.

The applicable price for an order is the price displayed during checkout when the order is submitted.

Any applicable shipping charges, taxes, or additional fees will be disclosed during checkout where required.

Payments must be completed using the payment methods available at checkout.

Orders are processed after payment confirmation.

5. Orders and Cancellations

After placing an order, customers will receive an order confirmation using the contact information provided during checkout.

We reserve the right to review, decline, or cancel orders when necessary due to product unavailability, payment issues, suspected fraud, or incorrect pricing information.

If an order is canceled after payment has been collected, any amount due for refund will be returned to the original payment method.

Customers who wish to cancel an order should contact our customer support team as soon as possible.

Cancellation requests may not be completed once an order has entered the shipping process.

6. Shipping and Delivery

Orders are generally processed within 1–3 business days after payment confirmation.

Estimated delivery time after shipment is 7–15 business days.

Standard shipping costs $12.99, and orders totaling $39.99 or more qualify for free standard shipping.

Shipping estimates may vary due to the delivery destination, carrier operations, customs procedures, or circumstances beyond our reasonable control.

Further information is available in our Shipping Policy.

7. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to our Return & Refund Policy.

Customers should contact our customer support team before returning any products.

Refund eligibility, return shipping responsibilities, and refund processing procedures are explained in our Return & Refund Policy.

Nothing in these terms limits mandatory consumer rights under applicable laws.

8. Intellectual Property

All website content, including text, graphics, logos, images, layout elements, and other materials owned by HomeMoro or used with permission, is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial shopping purposes.

Unauthorized copying, modification, reproduction, redistribution, or commercial use of protected website materials is prohibited.

9. Accuracy of Information

We make reasonable efforts to keep website information accurate and current.

Occasionally, product listings, prices, descriptions, or availability information may contain errors or omissions.

We may correct such information and update website content when necessary.

If an error materially affects an order, we will take appropriate steps to inform the customer and resolve the issue in accordance with applicable laws.

10. Third-Party Services

Our website may use third-party service providers to support payment processing, order fulfillment, shipping, and other business operations.

These providers may operate under their own terms and privacy practices.

We are responsible for our obligations to customers as required by applicable laws and do not exclude liability merely because a third-party provider is involved.

11. Limitation of Liability

We make reasonable efforts to maintain the availability, security, and functionality of our website.

However, temporary interruptions, technical issues, or circumstances beyond our reasonable control may affect website access or service availability.

To the extent permitted by applicable law, HomeMoro is not responsible for losses arising solely from circumstances outside our reasonable control.

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded, including mandatory consumer protections.

12. Privacy and Personal Information

Personal information provided through our website is handled in accordance with our Privacy Policy.

We collect and use relevant information to process orders, provide customer support, manage deliveries, and support website operations.

For further information about the collection, use, and protection of personal information, please review our Privacy Policy.

13. Changes to These Terms

We may revise these Terms of Service to reflect changes in our business operations, website functionality, or applicable legal requirements.

Updated terms will be made available on this website.

Changes will not retroactively remove rights that customers have already acquired under applicable laws or existing purchase agreements.

14. Applicable Law

These Terms of Service are interpreted and applied in accordance with applicable laws and